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Global HDPE & PVC pipe manufacturer — Exporting to 80+ countries

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Privacy Policy

How Puhui Industry collects, uses and protects your personal information.

Last updated: May 18, 2026

Puhui Industry (“we”, “us”, “our”) operates the website www.phtopindustry.com (the “Site”). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using the Site or sending us an enquiry, you agree to the practices described below.

1. Who we are

Puhui Industry is a manufacturer of HDPE and PVC pipes and fittings, based in Hebei, China, exporting to industrial buyers, EPC contractors and distributors worldwide.

Data controller contact: [email protected]

2. Information we collect

We collect information you provide directly to us and limited technical information collected automatically when you visit the Site.

2.1 Information you provide

  • Contact and enquiry forms: name, business email, phone number, country, company name, project description.
  • Email correspondence: any information you include when you email us at [email protected].
  • Order & commercial documents: shipping address, tax identifier, banking reference, when negotiating an order.

2.2 Information collected automatically

  • IP address, browser type and version, device and operating system.
  • Pages visited, time spent, referring URL, approximate location (country / region).
  • Cookies and similar technologies (see Section 6).

3. How we use information

We use the information we collect to:

  • Respond to your quotation requests and provide product information.
  • Communicate about orders, shipments, technical specifications and after-sale support.
  • Maintain and improve the Site (analytics, performance, security).
  • Comply with legal, regulatory and tax obligations.
  • Detect, prevent and respond to fraud or abuse.

We do not sell your personal information, and we do not use it for automated decision-making that produces legal or similarly significant effects.

4. Legal bases (EEA / UK users)

If you are located in the European Economic Area or the United Kingdom, we process your personal information under the following legal bases of the GDPR / UK GDPR:

  • Performance of a contract or pre-contract steps at your request (responding to enquiries, processing orders).
  • Legitimate interest in running and securing our business (basic analytics, fraud prevention, business communications).
  • Consent where required, for example optional marketing emails (you may withdraw consent at any time).
  • Legal obligation, for example tax / export documentation retention.

5. Sharing with third parties

We share personal information only as necessary to operate our business:

  • Service providers: hosting (Cloudways), email delivery (SMTP provider), website analytics, and CRM tools. These providers process data only on our instructions.
  • Logistics & payment partners: freight forwarders, shipping lines, banks and payment processors involved in fulfilling your order.
  • Government and regulators: when required by law, customs declarations, or to enforce our rights.

We do not sell, rent or trade your personal information.

6. Cookies and similar technologies

The Site uses cookies and similar technologies for:

  • Strictly necessary functions (session management, form submission).
  • Performance and analytics (e.g. understanding which products attract the most interest).
  • Caching and performance optimization plugins.

You can disable cookies in your browser settings. Doing so may affect some Site functionality.

7. International data transfers

Puhui Industry is based in China. If you are located outside China, your personal information will be transferred to and processed in China and in the locations of our service providers. We use commercially reasonable safeguards (contractual commitments, encryption in transit) to protect your information during transfer.

8. Data retention

We retain personal information only as long as needed for the purposes described above and to meet our legal obligations:

  • Enquiry forms: typically 24 months from your last interaction.
  • Commercial & tax records: as required by applicable law (typically 5–10 years).
  • Marketing consent records: until you withdraw consent.

9. Your rights

Depending on your jurisdiction (notably EEA / UK / California), you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion (“right to be forgotten”) subject to legal retention obligations.
  • Object to or restrict certain processing.
  • Request a portable copy of your information.
  • Withdraw consent at any time (where consent is the basis).
  • Lodge a complaint with your local data protection authority.

To exercise these rights, email [email protected]. We will respond within 30 days.

10. Security

We implement reasonable technical and organizational measures to protect personal information, including HTTPS encryption, access controls, and regular software updates. No transmission over the internet is 100% secure; we cannot guarantee absolute security.

11. Children

The Site is directed at industrial and business users. It is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the date of the most recent revision. Material changes will be highlighted on the Site.

13. Contact us

If you have questions about this Privacy Policy or how we handle your personal information:

Puhui Industry
Email: [email protected]
Address: Hebei Province, China